Ms. Holloway and her team did an outstanding job from beginning to end. I am extremely satisfied with the service and advise given to my husband and myself. They were proactive and very sensitive to our needs. Ms Holloway deserves Kudos for her response time; no matter how late I texted or called she responded.
Reviewed by Cristina G.
This was by far, the best home buying process and experience. Troy and his team, are fantastic to work with. His level of knowledge, is unparalleled. I have begun sharing my experience with friends and family, and recommending Troy as the go to loan officer. He will definitely be, my go to person from this moment on.
Reviewed by Roberto M.
I'm a HAPPY 1st time homeowner thanks to Jason. He provided awesome service for me. Starting with the intake process to become pre-approved he advised me of exactly what was needed to get my home-buying process started and I was provided with an answer almost immediately. Everything he told me throughout this process was accurate and he did everything he said he could and would do. With this being a time sensitive process he worked diligently to ensure everything was completed on time! Thank you
Reviewed by Angelee S.
Thursday, August 31, 2017
Steve has been phenomenal with both transactions he has assisted me with, I wouldn’t hesitate to recommend him to friends or family, or use him for personal business again in the future . Seamless from start to finish
TEXAS COMPLAINTS: CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A COMPANY OR A RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND ORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.
As a family-owned business, we are deeply devoted to delivering exceptional customer service. If at any time you feel you are not receiving this level of service, please feel free to contact Sara Christensen Adams, VP & Director of Operations at 407 641-0994 or by email: email@example.com